Had this exact situation this week.
Client goes completely off the radar. No reply. No update. Just silence.
Here is what we have learned after hundreds of UK jobs: silence usually means uncertainty, not disinterest.
They are either waiting on planning approval, comparing your quote to a cheaper one, or just busy on site.
The move? Stay visible. Send one short follow-up every 5-7 days:
Hi [name], just checking in on the quote — happy to answer any questions or adjust the scope if needed.
That is it. Keeps you in the conversation without being pushy.
The builders winning the most repeat work are not the best at the job — they are the best at staying in contact between the first call and the signed contract.
Send your next job to david@rapidqs.com — 48hr turnaround from £299.
